Frequently Asked Questions
Hundreds of clients trust us to search, acquire, connect, forward, and park their vanity phone numbers. If you can't find answers to your questions here, contact our customer support team who's always ready to help.
How do I cancel an order?
Please send an email to [email protected]
How long will it take to transfer a number to my carrier?
The timeframe depends on which carriers are involved. Typically, porting to a wireless carrier takes around 48–72 hours, while transferring to a landline provider may take longer and varies by carrier.
Still have questions? Send us an email at: [email protected]
I want to buy a number. How would I do this? What is the process like?
Explore our website to find the perfect vanity NY local number, add it to your cart, and complete checkout. Once your payment is processed, we’ll email you to begin the porting process.
What is your refund policy?
Due to the nature of our services, refunds are not available. Because not all phone numbers can be transferred to every carrier, please confirm with your chosen carrier that they will accept your selected number(s) before finalizing your purchase.
Is pricing a one-time fee or a recurring monthly charge? How does pricing work?
We charge a one-time search and acquisition fee to locate, secure, and transfer your new number to any carrier you choose. After that, it’s yours forever.
Are there any recurring charges?
Once you’ve purchased your number, there are no ongoing fees on our end. However, your carrier may apply its own usage charges or other costs, so be sure to confirm with them directly.
Once I complete the checkout, do I own the number outright?
Certainly! Once you acquire your vanity number, it’s all yours — no strings attached.
How long is the porting process?
Transferring a local vanity number to your carrier usually takes about 7–10 business days, although the exact timeline may differ depending on the carrier.
How do I buy a number from you?
Use our intuitive search feature to quickly locate the ideal toll-free number for purchase. You can filter results by state, area code, words, letters, or number patterns.
